Opening a book on loan from the library

Meghan Jun 28, 2014 04:10PM EDT

How do I open up a book on loan from the library through the axis360 program? I tried double clicking the book, clicking once, etc. and nothing seems to work.

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Sri Jun 29, 2014 03:54PM EDT Blio Support Support Agent

There are 2 formats available within Axis 360 when checking out an eBook:

Blio – When a title is checked out the title is automatically added to your Blio Book Vault. Once you have logged into Blio on your device the title will show up as available to download. If you already have Blio open when you check out the book you may need to wait a few minutes then click the sync button which looks like two arrows in a circle. The title will then display with the cover image grayed out, and an arrow pointing down. Click on the down arrow to download the title to your device. Once the title has downloaded, you can click on the title to open the book and begin reading.

ePub – When a title is checked out in the ePub format the title must be first downloaded to your computer which has Adobe Digital Editions (ADE) installed. Once the title has downloaded an opened in ADE you can then either read the book from your computer, or connect a compatible eReader device such as a Nook and transfer the title to your device by dragging the title and dropping it onto your device.

If the format the title was checked out is in fact ePub, you will not be able to open the book in Blio. You can however return the title to your library however this will require that you have a computer which ADE installed. First, download the title to the computer which has ADE installed. When the file is opened the title will automatically download into ADE. Once the title appears in your list of titles within ADE, click the small arrow just to the left of the cover image. You will see several options, select ’Return Borrowed Item". This will return the title to your library. You may need to wait a short time for Axis 360 to be updated. You can then log in and check the title out in the Blio format.

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Hai Sep 15, 2014 01:31AM EDT Blio Support Support Agent

Good morning:
To read Axis 360 books on your iPad, you will need to download either the Axis Reader or Blio app depending on the format you chose during the checkout process. Both applications may be downloaded from the iTunes app store. Once you download Blio as an example, you will need to sign in with the email address and password used during the checkout process.
Your borrowed book will sync to your Blio library within the app once you are successfully signed in to the app. Please let me know if you require additional assistance.

Best Regards:
Hai Nguyen Ly
Technical Support Specialist – KNFBReading Technology Inc.
Toll-Free Telephone: 877-547-1500
Mobile: 347-422-7085
FAX: 781-263-9999
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