My ebook will not load on BookPlace

Donnalynn Jan 21, 2014 04:38PM EST

I ordered "Indomitable" the other day and it will not load. It looks like it is trying to load but it never does. Is there something else I need to do?

Up 1 Rated Down
Bob Jan 22, 2014 08:01AM EST Blio Support Support Agent

I took a look at that title and it does appear to be working on android, desktop and the windows 8 (Metro) versions. If you are using the metro app, you may have a pop up on the desktop that is asking to grant permissions to the Metro app.

I’ll shoot you an email and we can try some additional diagnostics.

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