App not found

Talonda Ashley Sep 16, 2015 09:36PM EDT

Trying to download Blio to iPad and in the App Store it's not available. Went to Blio site for IOS download still not working

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Hai Sep 17, 2015 09:49AM EDT Blio Support Support Agent

Good morning:
We are currently implementing a number of fixes to the Blio app to improve stability for iOS 9 and squash outstanding bugs. The app will be back in the App Store with these fixes shortly. Thank you for your patience and understanding.

Hai

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Hai Sep 18, 2015 08:21AM EDT Blio Support Support Agent

Hi Chris:
We’ll definitely do our best. Have a good weekend.

Hai

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Becky Oct 29, 2015 05:47PM EDT
The app doesn't work on iOS 8 either. When I go to download my books the first time, it crashes every single time.
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Hai Oct 29, 2015 05:47PM EDT Blio Support Support Agent

Hello:
To resolve this issue, please uninstall the Blio app from your device and install a fresh copy from the App Store.
For folks in the US, here is the App Store link.
https://itunes.apple.com/us/app/blio/id409370678?mt=8

Cordially:
Hai Nguyen Ly

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Hai Dec 07, 2015 08:40AM EST Blio Support Support Agent

Hi Kathy:
Based on your description of the issue, it sounds like you may be installing the previous version of the app from the my purchases section of the App Store. Please uninstall Blio from your iPad and install the latest 4.3 version from the following link.
https://itunes.apple.com/us/app/blio/id409370678?mt=8
If it would be helpful to walk through this process over the phone, feel free to give us a call at: 209-720-2280, option 3.

Cordially:
Hai Nguyen Ly

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