Troubleshooting iOS

  • iOS 7.0

    We’ll soon be releasing an update to Blio that will fully support iOS7. If you’re planning to upgrade your iPh...

    Sep 25, 2013 04:22AM EDT
  • How do I log out?

    While looking at the library, select setting (lower right corner). From the settings select My Account and the...

    Aug 24, 2013 02:12PM EDT
  • Unable to deregister device

    To fix the error “Unable to deregister device: Please contact Blio technical support with error code: 00000000...

    Aug 24, 2013 02:11PM EDT
  • Stuck inside a book

    Tap the center of the screen and select the back arrow from the upper left hand corner to exit a book. If you ...

    Aug 24, 2013 02:11PM EDT
  • iOS Voicepack refund

    Refunds for voice packs can be done through iTunes. Please use the following link to contact iTunes account an...

    Sep 27, 2013 08:01AM EDT
  • Error downloading book

    If you are experiencing issues with downloading books, please make sure it is not isolated to just one title. ...

    Nov 27, 2013 07:29AM EST

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