Troubleshooting Desktop App (Arcadia)

  • Using the Auto Repair Utility

    If you would like to try an automatic repair of your system, please download the repair utility. Please make s...

    Sep 16, 2013 10:24AM EDT
  • Skipping or Missing Pages

    This is often caused by a corrupt installation. Running the repair tool will usually resolve the issue, but if...

    Aug 24, 2013 02:02PM EDT
  • Awesomium and safe browsing bloom

    These files are log files that are incorrectly pathed to the desktop. This is a known issue that we are workin...

    Sep 16, 2013 10:26AM EDT
  • Bottom of the Book is Cut Off

    If the reading view cuts off the bottom section of the page, you need to adjust your resolution settings to be...

    Aug 24, 2013 02:08PM EDT
  • App will not open

    If you have installed the app and it persistently doesn't load, open the start menu and type CMD then press en...

    Feb 24, 2014 01:02PM EST

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