Troubleshooting Android

  • Missing pages

    I have uninstalled and reinstalled both Axis360 and Blio. My books are still missing pages.I have sent email ...

    1 Support Agent Answer 0 Community Answers Feb 26, 2016 08:28AM EST
  • how do I remove a bookmark?

    I downloaded blio on my kindle fire. It's working well but always ops to an old bookmark. I have opened t...

    1 Support Agent Answer 0 Community Answers Jun 11, 2015 01:23AM EDT
  • Issues

    Some days I can open Blio and read library books fine. Other days I can't get a book to open and I can&#x...

    1 Support Agent Answer 0 Community Answers Aug 14, 2014 02:55PM EDT
  • authentication

    authentication is not retained - I have to resign only when I boot up my android not when I close the app and ...

    1 Support Agent Answer 0 Community Answers Aug 03, 2014 05:49PM EDT
  • Can't log in to site due to error communicating with authenticati...

    I downloaded an e-book from library, then opened up an account on Blio on my Android. When I typed by e-mail...

    2 Support Agent Answers 0 Community Answers Jul 26, 2014 10:07PM EDT
  • Page contains following errors

    Hi, I have borrowed several books from the library and many open fine. However two have not. When I open th...

    2 Support Agent Answers 1 Community Answer Jul 26, 2014 02:42AM EDT
  • returning books early

    I understand that you can now return books early. Following directions I tapped book, but option to return is...

    2 Support Agent Answers 1 Community Answer Jun 03, 2014 12:54PM EDT
  • Permanently remove a book from library

    I work for a high school library, and we have started using Galaxy Tab3 with Blio for our student patrons. ...

    2 Support Agent Answers 1 Community Answer May 21, 2014 01:42PM EDT
  • Pages keep turning

    hi somehow the pages keep turning rapidly for books we down load w/o us touching the app. makes it imposs...

    1 Support Agent Answer 0 Community Answers May 17, 2014 10:56PM EDT
  • removing books from an android tablet

    I borrow books from the library and download them to my tablet. after they expire, there is no way to remove ...

    1 Support Agent Answer 0 Community Answers Apr 15, 2014 08:12PM EDT

Contact Us