- Open the android settings
- Select Apps or Applications
- If you do not see a list of application, select manage apps to get the list
- Flip to the all apps tab (far right) and select Blio
- Select Blio and press the force stop button.
A dialog will appear saying “If you force stop an app, it may misbehave”
- Press OK
- Press the Clear data button and say OK to that dialog as well